Privacy Policy

Effective Date: October 7, 2026

Florida Water Analysis respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, requesting a water test, purchasing or inquiring about our services, or otherwise interacting with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Property or service address
ZIP code
Information submitted through contact forms, water test requests, quote requests, surveys, or other website forms
Information relating to your water supply, property, or service requirements
Communications you send to us
Any other information you choose to provide

We may also automatically collect certain technical information when you use our website, including:

IP address
Browser and device information
Pages visited
Referring website
General location information
Website usage and interaction data
Cookie and analytics information

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Arrange free in-home water tests
Provide water treatment recommendations, quotes, products, and services
Schedule appointments and communicate with customers
Maintain customer and service records
Improve our website, services, and customer experience
Understand how visitors use our website
Send service-related communications
Send promotional or marketing communications where appropriate
Prevent fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements

We only collect and use personal information for legitimate business purposes or as otherwise permitted or required by law.

Marketing Communications

From time to time, we may send emails or other communications regarding our services, promotions, company updates, or other information we believe may be relevant to you.

You may opt out of marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us at info@floridawateranalysis.com.

Opting out of marketing communications will not prevent us from sending communications relating to an existing appointment, service, transaction, or customer relationship.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, and improve the user experience.

Cookies may collect information such as your device type, browser, IP address, pages viewed, and how you interact with the website.

Some cookies may be provided by third-party website, analytics, advertising, or technology service providers.

You can control or disable cookies through your browser settings and, where available, through the cookie settings provided on our website. Disabling certain cookies may affect the functionality of the website.

How We Share Information

Florida Water Analysis does not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our business and provide our services. These may include providers that support:

Website hosting and operation
Customer communications
Appointment scheduling
Email services
Analytics
Advertising and marketing
Payment processing
Information technology and security
Professional or administrative services

These providers may only receive information reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose personal information when required by law, legal process, court order, government authority, or where reasonably necessary to protect the rights, property, security, or safety of Florida Water Analysis, our customers, or others.

Data Security

Florida Water Analysis takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Where Florida law applies, we handle personal information in accordance with applicable data-security and breach-notification requirements.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Data Breaches

If we become aware of a security breach involving personal information, we will investigate the incident and take appropriate steps to contain and address it.

Where required by applicable Florida or federal law, we will provide notifications to affected individuals and relevant authorities within the required timeframes.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and customer records, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, or regulatory obligations.

Information that is no longer required may be securely deleted, destroyed, or anonymized where appropriate.

Your Privacy Choices

You may contact us to request that we:

Provide information about personal information we hold about you
Correct inaccurate or outdated information
Delete personal information where appropriate
Update your contact preferences
Stop sending marketing communications

Some information may need to be retained where required by law or where reasonably necessary for legitimate business purposes, such as maintaining service, transaction, accounting, warranty, or legal records.

Requests can be submitted to:

info@floridawateranalysis.com

We may need to verify your identity before completing certain requests.

Where additional privacy rights apply under state or federal law, Florida Water Analysis will process

applicable requests in accordance with those requirements.

Third-Party Websites

Our website may contain links to third-party websites.

Once you leave the Florida Water Analysis website, we are not responsible for the privacy practices, security, content, or operation of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Children's Privacy

Our website and services are intended for homeowners, property owners, and other adults seeking water testing or water treatment services.

We do not knowingly collect personal information from children under the age of 13 through our website. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

Florida Water Analysis may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, the personal information we hold, or how your information is handled, please contact:

Florida Water Analysis
Winter Haven, Florida
Email: info@floridawateranalysis.com